Healthcare Facilities Management: Managing Hospitals and Clinical Environments Training Course

Module 1: Foundations of Healthcare Facilities Management

• Definition and scope of Healthcare Facilities Management
• Role of facilities management in hospitals
• Healthcare facility operational structures
• Relationship between clinical services and facilities operations
• Responsibilities of healthcare facilities managers
• Strategic and operational facilities management
• Key challenges in managing clinical environments

Module 2: Healthcare Facility Planning and Strategy

• Developing a healthcare facilities management strategy
• Healthcare estate planning
• Facility utilisation and space management
• Clinical and non-clinical space requirements
• Capacity planning for healthcare environments
• Facilities lifecycle planning
• Aligning facilities strategy with organisational objectives

Module 3: Healthcare Engineering and Building Systems

• Principles of healthcare engineering
• Electrical systems in healthcare facilities
• HVAC systems and environmental control
• Plumbing and water systems
• Medical gas systems
• Fire protection and life safety systems
• Building automation and control systems
• Critical infrastructure reliability
• Preventive and corrective engineering maintenance

Module 4: Infection Control in Healthcare Facilities

• Principles of infection control
• Facility design and infection prevention
• Environmental hygiene requirements
• Air quality and ventilation management
• Water safety and contamination prevention
• Cleaning and waste management
• Isolation areas and clinical zoning
• Facilities-related infection risks
• Coordination between facilities management and infection prevention teams

Module 5: Maintenance Management for Hospitals

• Healthcare maintenance management
• Preventive maintenance programmes
• Corrective and reactive maintenance
• Planned preventive maintenance
• Maintenance prioritisation for critical assets
• Maintenance scheduling and work control
• Contractor and service-provider management
• Equipment reliability and availability
• Maintenance documentation and reporting

Module 6: Healthcare Asset and Lifecycle Management

• Healthcare asset management principles
• Asset registers and asset classification
• Critical asset identification
• Asset condition assessment
• Lifecycle cost analysis
• Replacement and renewal planning
• Asset performance monitoring
• Risk-based asset management
• Long-term healthcare infrastructure planning

Module 7: Health, Safety and Risk Management

• Healthcare facilities risk management
• Identifying operational and technical hazards
• Workplace health and safety
• Fire and life safety management
• Emergency response procedures
• Electrical and mechanical safety
• Contractor safety management
• Incident investigation
• Risk assessment and mitigation strategies

Module 8: Emergency Preparedness and Business Continuity

• Emergency planning for hospitals
• Business continuity in healthcare environments
• Utility failure response
• Power and water supply resilience
• Fire and evacuation planning
• Disaster preparedness
• Critical service continuity
• Emergency communication and coordination
• Recovery and resilience planning

Module 9: Environmental and Energy Management

• Energy management in healthcare facilities
• Sustainable healthcare buildings
• Energy-efficient HVAC and building systems
• Water conservation
• Healthcare waste management
• Environmental performance monitoring
• Carbon reduction strategies
• Sustainable maintenance practices
• Resource efficiency in clinical environments

Module 10: Performance Management and Continuous Improvement

• Facilities management KPIs
• Healthcare facility performance measurement
• Service quality monitoring
• Maintenance performance indicators
• Cost and resource performance
• Contractor performance evaluation
• Customer and clinical-user satisfaction
• Facility audits and inspections
• Continuous improvement in healthcare facilities management

Module 11: Digital Technologies in Healthcare Facilities Management

• Computerised maintenance management systems
• Building management systems
• Digital asset registers
• Facility data and performance dashboards
• Smart healthcare buildings
• Predictive maintenance technologies
• Digital documentation and reporting
• Using technology to improve healthcare facility operations

Module 12: Integrated Healthcare Facilities Management

• Integrating hard facilities services and soft facilities services
• Coordinating engineering, maintenance, cleaning, security, and support services
• Outsourced healthcare facilities management
• Service-level agreements and contract management
• Stakeholder coordination
• Clinical and facilities team collaboration
• Operational resilience
• Developing an integrated healthcare facilities management framework