Leadership Development
412
Personal Effectiveness
53
Workforce Development
263
Auditing and Governance, Risk and Compliance
266
AI in Customer Service
6
Operations Readiness and Assurance
68
Hands-on Automation and Process Control
10
Data Management and Business Intelligence
25
Transportation Management and Aviation
88
Strategic Thinking
220
Healthcare and Pharmaceutical Management
258
Performance and Productivity
128
Engineering and Instrumentation
37
Tourism Management
164
Financial Technology (FinTech)
4
Short Masters
2
Health, Safety and Environment
69
Sales Leadership
163
Education Management Courses
12
Public Relations
213
Maintenance and Engineering
213
Leading Projects
182
Contracts Management
186
Service Leadership
49
Security Management
16
Influence and Communication
29
Business Continuity and Crisis Management
6
AI in Strategic Planning
14
Finance for Non-Financial Managers
229
Oil and Gas
50
Construction Management
109
Government and Public Sector
134
Procurement and Supply Chain Management
340
Graphics & Design Skills Courses
17
Banking, Insurance and Financial Services
156
Legal
12
Administration and Secretarial
149
IT Management and Cyber Security
336
Women Only Courses
Sustainability
155
Digital Innovation and Transformation
17
AI in Administrative & Secretariat
12
This interactive workshop is designed for individuals at various levels keen to improve the effectiveness of their written communication. Participants will learn the fundamentals of business communication, including how to craft compelling emails and memos and write persuasive reports and proposals. By applying the principles of clarity, tone, and structure, they can ensure that their written messages are easily understood and remembered.
The workshop uses interactive lectures, hands-on activities, group discussions, and best-practice applications. Blending these methodologies caters to diverse learning preferences, ensuring participants understand business writing principles and feel confident applying them. This approach promotes active learning, critical thinking, and practical application, essential for a successful learning experience.
By the end of the course, participants will be able to:
The workshop is designed for administrative assistants, secretaries, office and administrative managers, executive assistants, and HR administrators. The workshop will also benefit project coordinators and managers, professionals transitioning to administrative roles, and recent graduates and entry-level employees.
This workshop includes practical exercises using Microsoft Word. Participants are required to bring their own laptops equipped with this software for the duration of the workshop.
Ready to develop your leaders?
Talk to us about our public courses, or a programme built around your team.
Leadership programmes from first-line supervisor to senior executive
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Ready to develop your leaders?
Talk to us about our public courses, or a programme built around your team.
Leadership programmes from first-line supervisor to senior executive
Explore Subjects
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